Selected work
Case ISkincare

The lighter voice of
Olea Apothecary.

A Mediterranean skincare brand learns to whisper, and doubles its season.

Client
Olea Apothecary
Location
Nicosia, Cyprus
Year
2024 — 2025
Scope
Brand · Digital · Performance
— The Challenge · 02

The challenge.

Olea had a beautiful product and an honest story — and no idea how to tell either. Their marketing was running too loud for the audience they actually wanted: women who buy skincare like they buy wine, slowly and with intent.

Direct revenue had plateaued for six quarters. Their best customers were arriving by word of mouth, then bouncing off a website that sounded nothing like the brand they'd been told about.

The brief was simple. Make us sound like ourselves — and reach the right people, quietly.

— The Whisper · 03

The whisper.

We rebuilt the brand voice from the customer back. We turned Olea's social into a quiet, considered editorial presence and rewrote every page in the language their best customers were actually using.

We slowed the brand down on purpose — fewer products in the window, longer paragraphs, real photographs. Then we composed a tight set of campaigns around the two product stories that resonated most, and conducted them across paid social and search with daily creative refresh.

No new noise. Just the right signal, placed precisely.

Movement I — Listen14 interviews, 200k reviews

Customer conversations + AI sentiment across the category. We learned which two products customers told friends about — and the four objections nobody addressed.

Movement II — ComposeVoice reset · site rewrite

A new brand voice system, a six-page site rewrite, and three campaign sets built around the two stories that mattered most.

Movement III — Conduct5 months, daily refresh

Daily creative orchestration across Meta + Google. Each week the AI surfaced what was working; we kept the taste tight and pulled the ads that didn't land.

— The Results · 04

The results.

Measured across the two seasons following launch, against the prior twelve-month baseline.

+47%Direct RevenueTwo seasons vs. prior twelve months.
2.3×Average Order ValueCustomers buying the considered ranges, not the entry products.
-18%Blended CACFewer impressions, better-placed.

Indicative results for this engagement. Yours will be your own.

We stopped competing with the noise. People started leaning in.
Eleni AndreouFounder · Olea Apothecary